100% Digital Smart Mailroom

No more paper at the concierge. Package control in seconds.

AI reads package labels in under 1 second. Residents are alerted instantly on their phone. Pickup is verified via dynamic QR Code or PIN with complete audit-proof tracking.

Instant OCR scanningQR Code & PIN pickup100% LGPD compliant

Interactive Concierge Simulator

Pack OCR Engine

AI Package OCR Scanner

Standard Express Label

EXPRESS COURIER #9021

TO: CARLOS SILVA

APT 402 · BL 2

TRK: ML-8942-0192-BR

OCR Extraction OutputNeural OCR Engine

Recipient Matched:Carlos Silva

Unit / Building:Apt 402 (Bloco 2)

Assigned Storage:Shelf B-14

Push notification delivered via Expo Push

Verified Pickup QR ReadyLatency: 280ms

Everything your condominium needs to end mailroom chaos

Designed for concierges, building managers, and residents to experience full transparency.

Artificial Intelligence

AI Vision OCR Scanning

Point the camera at the label. The AI extracts recipient name, unit, carrier, and tracking number in less than 1 second.

Push & Notifications

Instant Mobile Push Alerts

Immediate push notifications and alerts notify the resident the exact second the package arrives at the front desk.

Anti-Fraud

Verified Pickup (QR Code & PIN)

Eliminate paper logbooks. Residents present their dynamic QR Code or provide their 4-digit PIN for audited release.

Physical Organization

Shelf & Bin Coordinates

The front desk knows exactly where each package is: Shelf B3, Slot 12, or Central Locker. Zero time wasted searching.

Dwell-Time

Retention Monitor (+48h)

Packages stored for over 48 hours trigger automated reminders and remain highlighted on the concierge dashboard to prevent accumulation.

Digital Proxy

Secure Delegation to Third Parties

Residents can securely authorize a family member, neighbor, or proxy to pick up a package using an exclusive temporary key.

Clear & Transparent Pricing

Tailored plans for your condominium size

Start for free or unlock unlimited AI OCR with Pack Pro.

Free Starter Plan

R$ 0/month

Ideal for smaller condominiums starting digital front desk management.

Up to 40 package scans per month

Real-time push notifications

Secure pickup via QR Code and PIN

Up to 2 registered concierge operators

Email support

Download on Mobile

Pack Pro Monthly

R$ 49.90/month

Complete control, unlimited AI OCR, and full audit trails for residential condominiums.

UNLIMITED package OCR scans

Priority real-time push alerts

Physical shelf coordinates and slot mapping

Retention alerts (+48h) with escalation

Unlimited concierge operators and managers

CSV report export & audit logs

Priority WhatsApp support

Subscribe in App (Pack Pro)

Pack Pro Annual

R$ 39.90/month (R$ 479/yr)

Save 20% with the guaranteed annual plan for your condominium.

All Pack Pro Monthly benefits

2 months free compared to monthly

Concierge setup consultation

Online training for operators and managers

Save 20% in App

Frequently Asked Questions

Questions about subscriptions, support, and building deployment.

Pack Pro subscriptions are purchased directly through the mobile application on the Apple App Store or Google Play Store. It offers unlimited OCR label scanning, unlimited operators, and full condominium audit reports. You can cancel at any time in your store account settings.

On the free plan, the condominium can register up to 40 packages per month. Once the limit is reached, registered packages remain fully accessible for pickup, but new OCR scans pause until monthly reset or upgrading to Pack Pro.

Yes. Pack was engineered in strict compliance with the LGPD. We never sell data to third parties, all transit is encrypted via TLS 1.3, and data at rest uses AES-256 encryption in isolated databases.

No. Any standard smartphone or tablet (iOS or Android) with a camera and internet connection works seamlessly with fast optical autofocus.

When a package arrives, the resident receives a notification with a dynamic QR code and 4-digit PIN. At the front desk, they simply show the code or recite the PIN for immediate verified release.

Ready to transform your condominium mailroom?

Download Pack for free on the App Store or Google Play and start registering packages in under 2 minutes.